01. What is OnlineMasterMarket?
OnlineMasterMarket is a platform that connects you with trusted local professionals for a variety of services, from home repairs to beauty services.
02. How do I book a service?
Simply post your job request with details about the service you need. You'll receive offers from local professionals, and you can choose the best fit based on reviews and prices.
03. Is there a fee to use OnlineMasterMarket?
Creating an account and posting a job request is completely free. Service fees are determined by the professionals you hire.
04. How can I trust the professionals on your platform?
All professionals on OnlineMasterMarket are vetted and reviewed by our team. You can also read customer reviews and ratings to ensure you're making the right choice.
05. Can I cancel or reschedule a booking?
Yes, you can cancel or reschedule your booking. Please refer to the cancellation policy of the specific professional you’ve hired, as it may vary.
06. How do I leave a review for a service?
After your service is completed, you'll receive an email prompting you to leave a review. Your feedback helps us maintain a high standard of quality on our platform.
07. What if I’m not satisfied with the service?
If you're not satisfied, please contact our customer support team. We are committed to resolving any issues and ensuring you have a positive experience.
08. How do I become a service provider on OnlineMasterMarket?
To become a service provider, sign up on our website and complete the application process. Our team will review your application and credentials before approving your profile.